Help Centre
Practical answers for bookers and hitting partners, from booking and venues to payments and changes.
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10 topics in Bookings
Browsing hitting partners
Find curated, approved public hitting partners.
Updated 2026-10-25How booking works
Choose a participant, session, duration, eligible time, and venue.
Updated 2026-10-22How deposits and balance payments work
Understand the deposit, remaining balance, and payment authorisation.
Updated 2026-10-13Instant booking versus Request to book
Understand when a hitting-partner decision is required.
Updated 2026-10-13Minimum booking notice
Hitting partners set how far ahead a new booking may be started.
Updated 2026-09-30Can I propose a different time or venue?
Suggest different request terms before acceptance, or a mutually agreed time or venue after confirmation.
Updated 2026-10-23How does rescheduling work, including for bad weather?
Use a recorded proposal when weather, court conditions, or plans change.
Updated 2026-10-23Where can a session take place?
Choose a partner home court, booker home court, or public court by agreement.
Updated 2026-10-23Who pays travel and court booking fees?
External venue and travel costs are separate from servingT charges.
Updated 2026-10-23How does in-app messaging work?
Keep time, venue, and practical booking conversations in one place.
Updated 2026-10-23