Help Centre
Practical answers for bookers and hitting partners, from booking and venues to payments and changes.
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6 topics in Messages
BookingsFor bookersFor hitting partnersSafetyVenuesMessages
How booking works
Choose a participant, session, duration, eligible time, and venue.
Updated 2026-10-22BookingsCancellations & reschedulingVenuesFor bookersFor hitting partnersMessagesPayments & fees
Can I propose a different time or venue?
Suggest different request terms before acceptance, or a mutually agreed time or venue after confirmation.
Updated 2026-10-23Cancellations & reschedulingFor bookersFor hitting partnersVenuesMessagesBookingsPayments & fees
How does rescheduling work, including for bad weather?
Use a recorded proposal when weather, court conditions, or plans change.
Updated 2026-10-23VenuesBookingsFor bookersFor hitting partnersGetting startedMessagesCancellations & rescheduling
Where can a session take place?
Choose a partner home court, booker home court, or public court by agreement.
Updated 2026-10-23VenuesPayments & feesFor bookersFor hitting partnersGetting startedMessagesBookings
Who pays travel and court booking fees?
External venue and travel costs are separate from servingT charges.
Updated 2026-10-23MessagesBookingsFor bookersFor hitting partnersVenuesCancellations & rescheduling
How does in-app messaging work?
Keep time, venue, and practical booking conversations in one place.
Updated 2026-10-23