Help Centre
Practical answers for bookers and hitting partners, from booking and venues to payments and changes.
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8 topics in Getting started
Getting startedFor bookersFor hitting partnersSupport
Creating an account
Create an adult account for yourself or to book on behalf of a minor.
Updated 2026-10-14Getting startedSupport
Signing in
Sign in with your confirmed email and your available sign-in method.
Updated 2026-10-14Getting started
Password reset
Request a reset link without exposing whether an address is registered.
Getting startedBookingsFor bookersFor hitting partnersVenues
Browsing hitting partners
Find curated, approved public hitting partners.
Updated 2026-10-25VenuesBookingsFor bookersFor hitting partnersGetting startedMessagesCancellations & rescheduling
Where can a session take place?
Choose a partner home court, booker home court, or public court by agreement.
Updated 2026-10-23VenuesPayments & feesFor bookersFor hitting partnersGetting startedMessagesBookings
Who pays travel and court booking fees?
External venue and travel costs are separate from servingT charges.
Updated 2026-10-23Getting startedFor hitting partnersPayments & fees
Becoming a hitting partner
Applications are reviewed before a hitting partner can be public.
Payments & feesFor hitting partnersGetting startedSupport
How and when do hitting partners get paid?
Complete Stripe Connect setup and understand weekly payout eligibility, processing, recovery delays and carry-forward.
Updated 2026-10-24